ICTS

Information and Communication Technology

Telecommunications

Telecommunications call and rental costs for departments (staff only)

Telephone Requests

Online forms to request changes to an extension, a new extension, a voice mail box, etc.

eTXT Requests

Request the new eTXT service.

Mobile phone purchasing

Guide to purchasing mobile phones through UC preferred suppliers (intranet, staff only)

Voice Mail (Call Pilot) Instructions

Including set-up instructions for new users and instuctions for current users.

Instructions and Manuals

General telephone instructions, voice mail instructions, cell phone instructions, UC Phone instructions and Halls of Residence telephone instructions; Manuals for telephone types used on campus.

FAQs

Frequently Asked Questions for telephones, faxes and voice mail.

Telephone Directories

UC, Telecom and international telephone directories.

Audio Conferencing

Information about audio conferencing equipment available for loan.

Video Conferencing

Information about the video conferencing facilities on campus.

Pay Phones and using UC Phone

How to use the UC Phone service on campus.

Telecom Web Page

Login into TWP and see your extension usage details. School/Department administrators can have access to view all extensions within their school/department or section. To abtain a pin number for this service contact the ICT Service Desk on ext. 6060 (364 2060).