Information and Technology Services

IT Services has a vision to simplify its engagement with students and staff and to make the use of technology, on and off campus, as easy and effective as it can be. Andy Keiller, CIO


Our vision statement is achieved by ensuring:

  • We align our services with the needs of the students and staff and that we deliver these to agreed expectations
  • We improve our services by listening to the feedback from students and staff, not only from a perspective of what we deliver but how we deliver it
  • Our staff are courteous and have the appropriate skills to ensure that the quality of our services are delivered in a consistent way

IT Services also develops, operates and optimises the University’s ICT customer and technology services in a manner that supports the University’s strategic direction and objectives. We provide a broad range of enterprise information and technologies and manage the introduction, development and support of innovative services and solutions that enable a world class Learning and Teaching environment.

IT Services — Self Service Portal

Scan this QR code with your smart phone or tablet.

This online software will allow you to stay informed about the progress of any requests you may have logged with us.

Unfortunately, there is currently a known issue with Apple devices operating on iOS 8 :-( If this impacts you, please access the mobile view of the Self Service Portal with an Android device. We are working to correct this issue.